Information we collect
We collect only what we need to quote and complete repair work: your name, phone number, email address, service address, and a description of the clock. If you call, we may keep notes on the conversation in your repair record.
How we use it
To respond to quote requests, schedule service, document repairs, issue invoices and provide warranty support. We do not sell, rent or trade personal information.
Sharing
Information is shared only with parties necessary to complete your job — for example a parts supplier or a specialist finisher — and only what that party needs. We may disclose information where required by law.
Website data
This site is a static website. It does not set advertising cookies. Our hosting provider may keep standard server logs, including IP address and page requested, for security and performance purposes.
Form submissions
If a form handler is connected to our quote form, submissions are transmitted to that provider and to our business email. Please do not send payment card details through the form.
Retention
Repair records are retained for warranty, insurance and appraisal history purposes. You may request deletion of your contact details by emailing [email protected].
Your choices
You may ask us to correct or remove your information, or to stop contacting you, at any time. Contact (214) 779-9792 or [email protected].
Changes
If this policy changes we will update the date at the top of this page.