Frequently Asked Questions

Most work is quoted after inspection because the movement, not the case, determines the labor. A cleaning and oiling on a simple time-only movement is the low end; a triple-chime grandfather movement needing bushings sits considerably higher. You get a written estimate before we begin and a phone call before any additional work.

Yes. Grandfather and other tall-case clocks are usually serviced in the home or collected by us. We cover Denton, Denton County and surrounding North Texas communities.

Two to four weeks is typical for a full overhaul, because the movement runs on test for one to two weeks after reassembly before it is regulated and released. Small adjustments are often same-week.

Yes — one year on our labor for a complete overhaul, provided the clock has not been dismantled or lubricated by someone else in the meantime.

Sometimes that is the honest recommendation, particularly on late mass-produced movements. We fit Hermle, Kieninger or Urgos replacements with the correct hand shaft length and return your original movement.

Yes. Pocket watches and vintage mechanical wristwatches are serviced on a dedicated bench, including balance staff work and timing reports.

Please do not. Dried lubricant plus a wound spring is how teeth strip and pivots gall. Have it inspected first.

Cash, check and major cards. A deposit is typical on parts-heavy restorations, with the balance due on delivery.